Weatherables is seeking a Customer Service/Sales Specialist who is passionate about growing sales and delivering a superior customer experience. This individual will be successful in this role by 1) maintaining a low error rate in processing sales orders 2) truly understanding our customers in order to create a superior customer experience 3) increasing personal sales results by 20% YOY.

Key Benefits Include: Non-Commission; Health Insurance; Flexible PTO; 401k
Location: Columbus, OH
Compensation: Up to $16.50 an hour

About Us

Weatherables is a successful, growing e-commerce business and industry leading manufacturer of vinyl fencing, railing, and outdoor living products. We are truly committed to our Superior Customer Experience. We achieve this through outstanding customer service, manufacturing the highest quality material and shipping quickly anywhere in the United States. 

Core Values

We are a Core Values driven company and look for commitment and dedication to these:

• Be a Dedicated Team Player
• Show Compassion & Respect
• Take Ownership

Duties & Accountabilities

• Quote and sell vinyl fencing, railing, and outdoor living products.
• Serve customers on the phone, through email and/or in person on a daily basis.
• Provide a superior customer experience.
• Work with layout planning and assist customers accurately, effectively and quickly.
• Accurately process payment and product sales documentation in NetSuite.
• Review monthly sales reports and identify areas of improvement.

Skills & Competencies

• Customer service background at an inbound call center or customer service/sales experience with building products at either a retail or wholesale facility.
• Must be a highly motivated, self-starter and able to self-manage.
• General office skills (typing, Microsoft Word, Microsoft Excel, filing).
• Work well independently, as well as in a group setting.
• Adaptive to change and learning new skills.
• Strong logic and reasoning/ problem-solving skills.
• Attention to detail and able to multi-task.
• Outgoing and friendly.
• Excellent communication skills.
• Veteran or military preferred.