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FAQ

+ About Weatherables

Who is Weatherables?

 

We are the manufacturer of premium quality vinyl and aluminum fencing and railing dedicated to providing a superior customer experience. At Weatherables, we understand that it is impossible to provide a superior customer experience without providing superior quality. We made a decision a long time ago to stand by our values and only offer strong, durable products that are guaranteed to last and we're just as committed to those values today as we were 20 years ago.

Can you tell me a little about the history of the company?

What started out as a side gig a nearly 20 years ago with two guys selling vinyl fence from a rundown garage after putting in a full day at the office at their "real" job has now turned into an industry-leading fencing and railing company that sells to consumers and businesses all across the country.


How does a company with such humble beginnings grow to being an industry leader? It really all started when several years in, one of the guys (the owner with an IT background) was intrigued by the magic of the emerging internet and built a website and started selling vinyl fencing online.


Now, fast forward to 2023, we've added over 100 amazing people that are just as committed to providing a superior customer experience (lucky for us, those 2 guys from the early days are still hanging around). Today Weatherables is an industry leader that not only sells vinyl fencing and railing but we also manufacture our own products. We've learned a few things along the way and as a result, our website looks a bit (a lot) better, we've gained some awesome partners (check out our products featured on HomeDepot.com and in select Home Depot stores) and we've built an amazing team that made it all possible.

What makes the Weatherables experience different?

At Weatherables, each associate is equipped to provide accurate and knowledgeable service to ensure you have an exceptional experience with us each and every time. We’ll work with you to make sure you get exactly what you need to successfully complete your project. Once we receive your order, we take the time to review each and every order for accuracy, and we'll personally give you a call with any questions.

Can I get a discount for referring a friend or family member?

Yes! Referrals from happy customers are the very core of our business. In fact, we developed the Refer-A-Friend program to thank our existing customers for sending their friends and family to us. Click here to find out more.

+ Advantages of Vinyl

What makes Weatherables Vinyl fencing the best in the business?

In short, our quality is second to none. At Weatherables, our vinyl fencing and railing is produced using our exclusive engineered tested manufacturing process to create the strongest and most durable vinyl products on the market.


At Weatherables, we still manufacture the same high quality, made in the USA (right here in Columbus, Ohio to be exact), heavy duty vinyl fencing and railing that we did 20 years ago. Our products can be up to 50% heavier/thicker than the competition and are 5x stronger than wood (based on 6606 PSI tensile strength). However, since thinner/lighter vinyl products often look similar in appearance, it's easy to see why the difference in quality often goes unnoticed until after the product has been installed. In the race to make the cheapest product on the market, we will gladly finish last!


Want to see the Weatherables difference for yourself? We'd be happy to send you FREE samples so you can compare and see the difference!

Do your products come with a warranty?

Yes, all of our vinyl fencing and railing product come with a limited lifetime warranty. When you buy from us, you can be confident in knowing your product is backed by one of the best warranties in the business.


While almost everyone offers a lifetime warranty these days, the last thing you want is the added cost of having to replace your fencing or railing after it’s been installed. We’re confident that our products will never fail, due to defect, offering you the peace of mind that your new Weatherables fencing or railing will last a lifetime.

Is your vinyl fencing and railing environmentally friendly?

At Weatherables® we're committed to providing top quality products at the industry’s best prices, but we’re also proud to manufacture one of the most environmentally responsible fencing and railing products on the market. Our vinyl is made from 85% recycled material, BPA free and unlike wood fencing it does not require toxic VOC paints and preservatives to slow the decaying process. To learn more about our commitment to the environment, visit weatherables.com/environment.

Are you a member of the Better Business Bureau?

Yes, we adhere to the standards of the Better Business Bureau (www.bbb.org) and we have an A+ Rating. We will stand behind all of our products so that you can buy with confidence knowing that we have a proven track-record of satisfied customers.

Can I really save money ordering my fencing & railing online?

YES! By purchasing from www.weatherables.com, your order will ship directly from the manufacturer (us!) to your home or business, saving you the cost associated with distributors’ mark-ups and warehousing costs.

Are your vinyl products Made in America?

Weatherables uses only American made vinyl (right in the heart of Ohio). When you buy from Weatherables you can feel proud in knowing that you are supporting the American economy and helping to create more American jobs. We stand behind all of our products. With Weatherables, you can buy with confidence knowing that we have a proven track-record of satisfied customers.

Weatherables uses co-extrusion technology; why is co-extrusion superior to mono extrusions?

At Weatherables we manufacture our products using the newest technologies to ensure our products are the strongest on the market. Using the more advanced co-extrusion technology, provides the strength you’ve come to expect from our vinyl. It also means that our product is made of two layers. The outer layer contains concentrated amounts of UV protection – 10-12 parts per 100 of TI02/Titanium Dioxide. The inner layer contains CPE/Acrylic impact modifiers, the strongest impact modifiers in the industry. This inner layer is a key reason why Weatherables’ products consistently outperform the competition in impact testing.


Many of the other vinyl products you see on the market today are made using older mono-extrusion technology (and are often times being imported from China). Products manufactured by mono-extrusion are simply not as strong simply because they can’t leverage the same impact modifiers that we are able to use in co-extrusion. The impact modifiers we use are a darker color but because they are hidden in the second inner layer, they are not visible once the fence is installed. Products made via mono-extrusion are unable to use the same impact modifiers because it would impact the color of the product. Because of this, it is very difficult to get the same tensile strength from mono-extrusion as you do from co-extrusion.

Why is the color of the product sometimes different on the inside than on the outside?

On the outside surface, we use virgin vinyl material for consistent bright color. Beneath the surface layer, is a second layer of high quality, clean recycled vinyl that comes from recycled vinyl siding and windows. The recycled siding and window vinyl was original manufactured to meet the stringent standards required in the home building industry which means it is actually a higher quality PVC than fencing requires. However, that’s precisely why we use it. The recycled vinyl, provides strength and stability we can’t get from virgin vinyl. Since siding and windows often come in a variety of colors, you’ll notice that the inside of our posts and rails are often a different color than the outside.

What do you do to ensure the durability of your products?

As we mentioned, all of our vinyl fencing and railing is manufactured using the newest co-extrusion technology. The top layer consists of top quality, premium grade virgin vinyl while the bottom layer consists of recycled vinyl from the home building industry. It’s the bottom later that really makes all the difference in providing the main source of strength our products are known for.


Our products also feature:


Titanium Dioxide: The outer layer of vinyl contains high grade titanium dioxide, providing advanced UV protection.


CPE/Acrylic impact modifiers: The inner layer of our vinyl contains CPE/Acrylic impact modifiers, the toughest impact modifiers in the industry. This allows our products to provide superior strength and lasting durability.


Tin Stabilizer: Our vinyl contains a tin stabilizer, which prevents our products from looking chalky or grayed out over time. Our vinyl also includes a resin that ensures that our extrusions are resistant to both rain and humidity.

How thick are your vinyl posts? Why is that important?

Our posts are .150” thick while many competitors on the market today are using a thinner .135" thick post to save costs. The thinner posts others are offering are often cheaper but it’s important to remember that because they use less vinyl, they are not as strong. At Weatherables we do not offer .135” thick posts because the thinner wall thickness is more likely to crack or break upon normal impact leading to unnecessary repairs, costs and a negative customer experience.

Do you offer custom fencing and railing?

Yes, we are happy to work with you to make your vision a reality. Just let us know what you have in mind and we’ll work with you one-on-one to develop the best solutions for your specific project.

What is the lead time on orders?

Due to the industry-wide demand for vinyl fencing materials, we are currently only able to offer our fencing in select colors. Vinyl fencing will ship in approximately 5-7 business days. Aluminum fencing will ship in approximately 2-3 weeks. All vinyl and aluminum railing will ship in approximately 3-5 business days. We appreciate your patience and understanding.

Do you ship everywhere in the country?

We ship within the continental US. For shipping rates outside of the continental US, please give us a call at 888-743-3673.

What colors do your products come in?

Our vinyl fencing and railing is available in white, tan and khaki. The Savannah and Augusta vinyl fencing styles are also available in gray. Our aluminum fencing and railing is available in black.

Do you offer a warranty on your vinyl fencing and railing?

Yes, all of our products come with a limited non-prorated warranty. A copy of the warranty is provided with every order and can be found here.

Is vinyl more expensive than wood?

Vinyl products are not more expensive than wood in the long run. Although your investment may be more initially with vinyl, you’ll save on the maintenance and replacement costs over the life of your product. Wooden fencing and railing (with proper care and upkeep) will need to be replaced 6 or 7 times in a lifetime whereas our vinyl products come with a lifetime transferable warranty! The upfront cost difference between wood and vinyl is quickly offset by the substantial cost of maintenance and repair required to upkeep wood. Vinyl is the most economical way to go, confidently saving you money year after year.

Will Weatherables vinyl fencing & railing yellow over time?

Our fencing and railing is engineered to last a lifetime. Plus, we offer one of the best warranties in the business. Click here to view our Limited Lifetime Warranty.

Can vinyl products break?

Our vinyl fencing & railing contains impact inhibitors which prevent it from breaking (assuming it is installed correctly) under normal use and conditions. Of course, dramatic and direct impact (such as being struck by a car) can cause damage, however, even if that happens, as the manufacturer we’re able to work with you to get replacement parts should you ever need them.

Can I install my vinyl fencing & railing myself?

Absolutely! Weatherables fencing & railing is perfect for a DIYer. All you need is a level, a tape measure, a post hole digger and a string line. We’ll supply written instructions and has toll-free phone support! Weatherables also has video installation instructions.

I am a contractor, do you offer discounts to installation professionals?

We do-our Weatherables Pro program offers exclusive pricing as well as other benefits to professional installers. Click here to apply for the Weatherables Pro Program. As a Weatherables Pro, you will be eligible for exclusive pricing as well as savings on shipping costs.

What can I expect on delivery day?

If your ordering is shipping by freight, the carrier transporting your order will contact you to schedule a delivery appointment. Delivery appointments are scheduled 24 to 48 hours in advance. You MUST be on site at time of delivery to break down and hand-unload your material/items from the delivery truck. The product is shipped unassembled and the individual pieces weigh no more than 20-25 lbs. so that they can be easily managed during hand-off loading.

Do you ship outside the United States?

Yes- please give us a call at 888-743-3673 so that we can provide you with a freight quote.

Will vinyl fencing and railing become brittle in the cold weather?

While vinyl materials do become less flexible when it's cold, our products are designed to accommodate changes in temperature. The impact modifiers we use to prevent our vinyl from breaking also allows it to withstand cold weather conditions.

Is vinyl safe for children and animals?

Yes! Vinyl has a smooth non-porous surface with no sharp edges or splinters. Your children and animals are actually safer when compared to wood fences. Vinyl has a tough surface that doesn’t retain moisture.

California’s Proposition 65

WARNING: This product can expose you to chemicals including: Vinyl Chloride, Styrene, Acrylonitrile, Titanium Dioxide, Nickel and Lead, which are known to the State of California to cause cancer.  And Hexavalent Chromium, which is known in the State of California to cause birth defects or other reproductive harm.  For more information, go to www.p65warnings.ca.gov.

+ Advantages of Vinyl Fencing

What makes Weatherables Vinyl fencing the best in the business?

We manufacture all of our vinyl fencing using an exclusive engineered and tested process designed to make them the strongest and most durable products on the market. The thickness of our vinyl is what separates us from others on the market. A thicker, heavier product equals a stronger, longer lasting product.


We back our vinyl fencing with our lifetime warranty and product support. While almost everyone offers a lifetime warranty these days, the last thing you want is the added cost and inconvenience of having to replace your fencing or railing after it’s been installed. We’re confident that our products will never fail, due to defect, offering you the peace of mind that your new Weatherables fencing or railing will last a lifetime.

My neighbor is considering fencing as well. Can we save money if we place our orders at the same time?

Yes! Referrals from happy customers are the very core of our business. In fact, we developed the Refer-A-Friend program to thank our existing customers for sending their friends and family to us.

I've seen your products somewhere else online with a different price, why is that?

While all of our products may be purchased directly online or over the phone from Weatherables, we are proud to also offer our premium quality vinyl and aluminum fencing and railing products through The Home Depot.


It is possible that there will be a price variance when purchasing through The Home Depot vs Weatherables. The Home Depot determines the prices of all of their products independent of the pricing found on our website.

If I receive my new fencing and change my mind, can I return it?

Your complete fencing order must be returned with 15 calendar days of delivery and be in new condition to be eligible for a refund. Upon receipt of returned merchandise, the products will be inspected. Items received in less than “Like New” condition, will not be eligible for credit simply because we cannot re-sell them. For complete details on our return policy please click here.

How can you prove the strength of your fencing?

To demonstrate the strength of our vinyl fencing, we partnered with Intertek/Architectural Testing, Inc. to put our vinyl fencing to the ultimate test. To conduct the testing, we created hurricane strength winds using the wind generated from two massive seven-foot-tall airplane propellers fueled by high-powered V8 engines. Based on the results of the tests, Intertek/Architectural Testing Inc. determined that all of our vinyl fence panels, 6 ft. tall and less can be installed to withstand 110 M.P.H. sustained winds and wind gusts up to 130 M.P.H. and we have the engineer stamped documents to prove it!


Note: Fence panels must be installed following the high-wind installation instructions provided in the installation guide to withstand the wind loads tested.


Visit weatherables.com/wind-test-videos for video of the testing.

Is your vinyl fencing environmentally friendly?

At Weatherables® we're committed to providing top quality products at the industry’s best prices, but we’re also proud to manufacture one of the most environmentally responsible fencing and railing products on the market. Our vinyl is made from 85% recycled material, BPA free and unlike wood fencing it does not require toxic VOC paints and preservatives to slow the decaying process. To learn more about our commitment to the environment, visit weatherables.com/environment.

What colors do your products come in?

Our vinyl fencing is available in white, tan and khaki. The Savannah and Augusta vinyl privacy fencing styles are also available in gray.

Can I install my vinyl fencing myself?

Absolutely! Weatherables fencing & railing is perfect for a DIYer. All you need is a level, a tape measure, a post hole digger and a string line. We’ll supply step-by step-video tutorials and written instructions. Plus, if you have any questions along the way, just give us a call. Our product experts are more than happy to help.

Does your fencing require brackets?

Our fencing uses a routed post system and does not require brackets. However, there are circumstances that require brackets (for instance, if you are sleeving over existing posts, attaching to an existing structure or stepping your fence to accommodate a slope in the yard). In these circumstances, please give us a call at 855-224-9761 so we can determine the best options for your specific installation.

My backyard has a slope, what should I consider?

Our pool and picket style fences are the best options when it comes to accommodating a slope. Before purchasing your fence, be sure to determine the amount of slope the particular fencing style you have selected can accommodate to ensure it will work for your yard. In order to accommodate a slope, the fence must be installed using the racking or stepping installation instructions provided in the installation guide.

+ Advantages of Vinyl Railing

Why buy vinyl railing from Weatherables?

Simply said, Weatherables is the best choice for strong & durable vinyl deck railing kits. Up to 50% stronger than other brands, Weatherables vinyl railing is perfect for the DIY homeowner or experienced deck professional. All of our vinyl railing kits are easy to maintain and easy to install. 

How can you prove the strength of your products?

To ensure our railing is the strongest in the industry, we’ve had a third party test the strength of each and every style of railing we offer. Both our Classic and Premium vinyl railing product lines are International Residential Code (IRC) compliant. Our entire line of Premium railing also meets the more stringent International Building Code (IBC). All of our railing is tested with ICC-ES AC174 standards as evaluated by PEI, Inc. Code Compliance Report PER-12049.

Does your railing come with brackets?

Our railing comes in pre-boxed kits that include all of the necessary rails, spindles, brackets and fasteners required for installation. However, if you are splitting a section of railing, you will have to purchase an additional bracket set for each new section created.

What colors do your products come in?

Our vinyl railing is available in white, tan and khaki.

+ Advantages of Aluminum Railing

Why choose Weatherables Aluminum Railing?

Weatherables aluminum railing is code certified and durable. Engineered with safety in mind, our aluminum railing options offer a great combination of safety and security without compromising on beauty. Our Stanford aluminum railing meets IRC code compliance while the Arlington style meets IRC code compliance as well as the stricter IBC guidelines.


Plus, our aluminum railing has an AAMA 2604 powder coating which is rated for outside applications. A lot of companies changed to AAMA 2603 powder coating because it is much cheaper than AAMA 2604, but AAMA 2603 is interior rated and will fade quickly. At Weatherables, we’re committed to providing superior quality products and will not compromise when it comes to the strength and durability of our products.

Is your aluminum railing suitable for commercial installation as well as residential?

Both the Arlington and Stanford aluminum railing are IRC certified. The Arlington aluminum railing also meets the more stringent IBC certification requirements. Both are commercial grade, but the Arlington’s IBC rating makes it better suited for high traffic commercial applications. Be sure to check your local codes before purchasing.

I like the look of aluminum fencing but am worried it will rust. How do I prevent that from happening?

Unlike most of the aluminum fencing options on the market today which use an AAMA 2603 powder coating, Weatherables aluminum fencing and gates are powder coated with a high quality AAMA 2604 coating which offers a longer lasting finish and helps prevent them from rusting or corroding. AAMA 2603 powder is much cheaper, which is why many manufacturers use it, however, it is only rated for indoor use.

What upkeep is required for aluminum railing?

Weatherables aluminum railing is low maintenance, but does require cleaning one a year. Click here to see our aluminum railing cleaning guidelines.

What colors do your products come in?

Our Stanford aluminum railing is available in textured black and textured white. Our Arlington aluminum railing is available in textured black. Custom colors are available for larger jobs. The lead time for custom orders is typically 8-12 weeks. For more information, give us a call at 888-743-3673.

Do I need to purchase brackets and fasteners to install my aluminum railing?

No, each aluminum railing kit comes boxed with brackets, footblocks and fasteners - everything you need for a quick and easy installation. Additional brackets, footblocks and fasteners are available if you are splitting a railing section.

Can I install my aluminum railing myself?

Yes! All of our aluminum railing comes with detailed installation instructions and as always, if you have any questions or concerns during the installation process, just give us a call and one of our product experts would be happy to help.

+ Advantages of Aluminum Fencing

What makes Weatherables aluminum fencing unique?

Manufactured from the best aluminum in the industry, Weatherables aluminum fencing offers superior strength and security, plus it looks great!
Unlike most of our competitors’ fencing (which have exposed screws), Weatherables aluminum fencing features a proprietary hidden picket fastener system which means there are no visible fasteners on either side of the fence.

I like the look of aluminum fencing but am worried it will rust. How do I prevent that from happening?

Unlike most of the aluminum fencing options on the market today, our aluminum fencing and gates are powder coated with a high quality AAMA 2604 coating which offers a longer lasting finish and helps prevent them from rusting or corroding. Like all of our fencing options, Weatherables aluminum fencing is durable and easy to maintain, making it the perfect addition to your yard.

What colors does your aluminum fencing come in?

All of our Aluminum fencing styles are available and in stock in textured black. Additional colors are available by special order.

Can I install my aluminum fencing myself?

Yes! All of our aluminum fencing panels come pre-assembled for ease of installation. Detailed installation instructions are also provided and as always, just give us a call if you have a question. One of our product experts would be happy to help.

Is aluminum fencing safe to use around the pool?

Yes- both the Atlantic & Pacific aluminum fencing styles are BOCA/pool code compliant. However, be sure to your check your local pool fence code before purchasing. If you have questions, just give us a call.

Is gate hardware included with my aluminum gate?

Yes, all of our fence gates, come standard with black polyvinyl hinges and latches. The included gate hardware has a limited lifetime warranty against rusting, binding, deforming or staining.
The Cornerstone self-closing hinges included with the aluminum gates are adjustable to allow for vertical adjustment, plus the built-in tension adjustment allows the gate to self-close.


The Atlantic & Pacific styles aluminum fencing are BOCA/pool code compliant and these fencing style gates come with a key lockable Trident pool gate latch. The Mansfield, Toledo & Glouster gates come with our Weatherables Keystone One-Sided Latch.

Are you a Fencing and Railing Installer? Join Weatherables Pro to receive exclusive pricing and benefits.

Beauty and function that last a lifetime.